Garage Door Repair in Boise: common questions

No. It's a referral service: your call goes to an independent local shop, and that shop quotes, books and does the work. Shops pay us to receive these calls; see how this site works.

An independent garage door shop in the Boise area. Ask for the company's name and address on the call, before you book. If nobody can pick up, leave a message and it's passed on.

Yes. DASMA, the door industry's trade association, says springs are under high tension and serious injury or death may occur. Don't run the door or touch the spring; a trained door systems technician should replace it. See spring repair.

Boise-area companies' own websites (checked November 2026) list $175 for one high-cycle spring, $350 to change both springs, $29 to $125 for a tune-up, and $380 for a new opener installed (a special) at one company and $700 at another, which doesn't say whether fitting is included. These are the companies' own advertised prices, some of them specials, and only one says tax is included. We found no published prices for cables or track repair. Get a written price for your door.

Get everyone clear, stop pressing the button, and look without touching. If a spring, cable or roller looks broken, leave the door alone and call. If nothing looks broken, check the power and the opener lights. See what to do when a door is stuck.

With the door fully shut, pull the red emergency release. Chamberlain says to use it only with the door fully closed if possible, and never to raise or lower the door by the handle. Stop if the door feels very heavy, drops quickly or won't stay up.

Idaho's Contractors Board, part of the Division of Occupational and Professional Licenses (DOPL), says anyone doing a construction job worth more than $2,000, materials and labor included, must register unless exempt. It is a registration, not a license. Most repairs cost less than that, but a new door and opener may not. Ask the shop for its registration number and look it up with DOPL's public search.

Under Idaho Code 45-525, before a contract over $2,000 with a homeowner, the contractor must give you a disclosure statement and keep your signed receipt for it. It tells you that you can ask for proof of general liability and workers' compensation insurance, and, at your own cost, for lien waivers from subcontractors or a surety bond. Whatever the size of the job, get the price in writing.

Get the company's full name and address, and search it along with words like "complaint", "review" or "scam". Check its BBB rating. Get a written estimate for the work, parts and total before anything starts, and compare quotes. The Better Business Bureau also warns about pressure to decide on the spot and demands to pay upfront.

The Better Business Bureau lists vague names that aren't registered businesses, no real address, no identification, a cheap service call followed by demands for more money, pressure to decide now, and upfront payment. In Idaho, a contractor who can't give you a registration number for a job over $2,000 is another warning sign.

Fair question, since those are signs the BBB warns about. This site is a referral service run by Derek Kress in Alberta, Canada, not a repair company, so it has no shop address. The same checks still apply to the shop that answers: get its name and address, and look it up before you book.

Don't rely on this site for that. We don't rank, rate or recommend shops, and we don't do or guarantee the work. Ask the shop for proof of insurance, its Idaho registration number and identification, and read its reviews yourself.

The Idaho Attorney General's Consumer Protection Division takes complaints through an online form, or by phone at 208-334-2424 or 1-800-432-3545. Keep your estimate, invoice and written messages with the business. You can also report it to BBB Scam Tracker.

Monthly, says the US Consumer Product Safety Commission. Chamberlain says the door must reverse when it touches a 2x4 laid flat on the floor. If it doesn't, stop using the opener and call for service; the Commission says an opener that fails should be disconnected until it is adjusted, repaired or replaced. See monthly safety checks.

Yes. Each call opens with a short message saying it is recorded and transcribed so the shop has your job details. Messages are recorded and transcribed too. See privacy and call recording for who sees them and how long they are kept.